Fix My Website

Fix My Website

At Solidify, we can say with confidence that we can fix every kind of website bug known to man.

For example:

  • Pages aren't loading
  • Forms aren't submitting
  • Sales aren't processing
  • Everything is slow

...and all the other mysterious issues that make you want to pull your hair out (500, 502, 400, et al. error codes).

What broke on your website?

Do you suffer from randomly appearing errors (or heisenbugs)?

Did your developer setup your site to use CloudFlare, but now you're dealing with outages or 502 Bad Gateway errors?

Do your users say they submitted a form, but you (or they) never received a confirmation email?

We can diagnose these issues and more in a heartbeat and solve them pretty quickly.

Ultimately, you don't care what the problem is; you just need your site fixed.

How we can fix your website

Our diagnosis process is pretty simple:

  1. We receive your request and estimate the complexity of the issue and how much it will cost.
  2. We match you with a senior or principal engineer depending on the complexity.
  3. The engineer attempts to replicate the issue.
  4. The engineer pinpoints the root cause of the issue. This requires access to your servers, platform, or codebases (if applicable).
  5. The engineer proposes a solution.
  6. If the solution touches databases and/or external services (payment processors, APIs, etc) a full database backup is performed and we will use sandbox environments for your external services. This ensures no data is lost and that our debugging will have no side effects.
  7. We tell you about the proposed solution.
  8. We execute the solution.
  9. Your website is functional again.

Recent website fixes we've completed

ToneFilms.com

The owner was unable to edit pages on their WordPress site. Sometimes it would work, sometimes it wouldn't. Editing a page would throw a 500 Internal Server Error. We investigated the logs and it turns out WordPress was running out of RAM. Indeed, WordPress is very memory hungry. We spun up a custom server with 8GB of memory and migrated everything over. The database, internal WP files, themes, and plugins.

[Redacted]

They had issues with SEO rankings. They had thousands of pages and blog posts. We proposed a well-layed out site structure. This meant putting location pages under a common page and putting service pages under a common page like so:

  • /new-york -> /locations/new-york
  • /seo -> /services/seo

Results: their organic SEO traffic surged by 1,100% (that's 12x).

SEO 12x results. Traffic increased from 23 visits per month to 380 per month.

Why teams trust us to fix broken websites

We love fixing broken things.

As Uri Levine (the founder of Waze) says,

Fall in Love with the Problem, Not the Solution.

Our principal engineer has 21 years of experience making, breaking, and fixing websites.

And our team of senior developers has worked with startups and fortune 1000 corporations. They are the devs who are trusted with fixing the problems nobody else can fix.

Website repair pricing

After receiving your website repair request, we will estimate the complexity of the issue. Low, Moderate, or High complexity is our range.

  • Low complexity costs $100-$300
  • Moderate complexity costs $300-$500
  • High complexity costs $500-$1000
That being said, we give new clients a 50% discount.

Start Your Website Repair Request

Tell us what’s wrong — we’ll respond with a clear plan of action and transparent pricing.